The person-centered planning and thinking process is a core component of quality service delivery. It is a process-oriented approach for empowering people. It focuses on the strengths and interests of individuals, as well as their needs. Ultimately it puts people in charge of defining the direction of their lives, not on the systems that may or may not be available to serve them. This leads to greater inclusion as valued members of both community and society.

Tips for a Good Doctor’s Visit

• Research your child’s condition or symptoms before you go in. Ask lots of questions.
• Write out all of your questions before you go. If possible, email them to the doctor ahead of time.
• Do not leave the visit until all of your questions have been answered in a way that makes sense to you.
• Bring a friend or family member to take notes and help with your child, or ask the doctor if you can record the visit.
• Ask for the same doctor every time.
• Bring your care notebook to every visit and update it with new information. Learn more about Personal Health Records.
• Try to schedule your visit at a good time for your child.
• Ask for extra time before you go to the visit.
• Bring snacks, toys, books, or games to keep your child occupied in the waiting and exam rooms.
• Try to act out the doctor’s visit with your child before you go.
• Ask your doctor’s office to prepare a special waiting room or quiet area if your child needs it.
• Treat your child’s doctor with the same respect you want for your child.
• Do not leave the visit without knowing what the next step is.
• Find out the best way to get in touch with your child’s doctor between visits.

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